Perfect It Aint

As the title indicates, perfect it aint. I'll rant and rave, maybe even curse once in a while. You are welcome to join me with your comments. At worst I'll just tear out the rest of my hair. At best, I may agree with you. Or maybe I'll just ignore it, because you know, perfect it aint!

Name:
Location: Barboursville, Appalachia, United States

Retired, Financial and Management specialist, lived all over country, but for some reason, decided to retire to West Virginia (that's the new one, not the Richmond one). Please note that all material appearing on this blog is covered under my own personal copyright as creator, except those items appearing in the Comments that do not appear under the screen name of Tanstaafl or are attributed to others by citation. No license is intended or given to copy or redistribute anything appearing in this blog unless written permission is first obtained from the author.

Monday, June 29, 2009

#Y&*^$%#@

You know, it has to be one of the utilities, right?

In this case it is Verizon.

I was up early Friday morning because the grandkids were coming to spend the day. So after getting the gate open and having my breakfast, and knowing the kids like to play on the computer, I decided to log in and write an entry on this blog.

No can do. No dial tone.

Again.

That was the fourth time this year.

I cannot tell you how long it has been since I have had my telephone service interrupted four times in a single year. And the year aint half over yet!

So I go out and call the company and they tell me it will be July 8 before they can get here to fix it.

July 8?

That was 12 days out. Ridiculous. And I told them so. Well, I went back to the house and just got steamed even more, came back out and called them back. Oh, this time, the line check instead of showing that it was working is now 'compromised, it looks like it is our (the phone company) fault.' I was then assured that although the tech is set up to come on July 8, they will probably get it working by mid week(that is this week).

Sunday, we were visiting one of our kids for a grandson's birthday and when we got home, voila, we have a dial tone. Good. So we make one call and receive one call Sunday afternoon.

After therapy for the wife today we get home about noon. I get a cuppa and try to log on, and ---yep, no dial tone.

Can I say goddamnit? Yeah. I can. And did.

And went back out to make that same old call. Now five times, huh?

Well, whatta you know, they can get a tech here tomorrow!!!

Oh, they said the line check says that the line needs to be 'reset' whatever in hell that means.

So I come back home, eat my lunch, read the paper, and check the phone, just for the hell of it.

Holy shit, the damned thing has a dial tone.

I get online real quick, start reading my emails which are beginning to stack up, pretty good. I get three read, two deleted and boing boing disconnected. Try to log on, disconnected, no dial tone.

Really pissed off.

Go outside and pull weeds, work on the pool, come back in and get a drink. Decide to do some work on the genealogy from data already downloaded. On offchance, try to log on--works--now have dial tone, for how long I don't k now, I've been online for about two hours and it still is working.

But I'm not going to trust it, so I'm posting this baby now.

Wish us luck.

2 Comments:

Anonymous michelle said...

Yeah, that's why I finally agreed to a cell phone. When we had Verizon (before Windstream), things got pretty bad. Constant disconnects, which is quite annoying when your only internet connection is the landline and you're in the middle of paying bills when it decides to cut out.

Things seem to be improving with Windstream, and I've learned to re-run my own phone lines when it gets too hinky...but I have no idea what they mean when they say it needs "reset". How does a fixed line get "reset"?

I hope they got it fixed. It always made me mad that they could delay fixing problems on their end as long as they wanted, but wouldn't make a billing adjustment, requiring payment for service they decide you can't have until it is convenient for them.

(I suspect, secretly? This is the smidgen of conspiracy theorist in me, lol...that they're trying to slowly eliminate those of us still holding out with the landlines. Less maintenance and cheaper labor if everyone is digital. But that's just my paranoia...) :)

5:14 PM, June 30, 2009  
Blogger tanstaafl said...

I don't really think it is paranoia, I think it is true. Maintenance of a landbased system IS more expensive. And states are notoriously slow in granting relief to telephone companies. But Verizon has not asked for increases.

Now for the good stuff.

The telephone tech did NOT show up today. While we were eating supper, about 6:30, the telephone company truck came up the hollow, went right past our place and on to the head of the hollow. It is now 8:07 pm and we haven't seen him since. That is the location where my wife broke her ankle, by the way.

But we have had a dial tone off and on all day, mostly on as a matter of fact, probably off only once for about ten minutes. But that is enough to continue the destruction of my faith in the telephone company. I have gone two or three years and never had a blip in my service, never called the telephone company. But this year is just exasperating.

8:10 PM, June 30, 2009  

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